Family Agreements
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Terms of Service

These Terms are the agreement between you and the developer of Family Agreements. They describe what the app does, what it does not do, and what each side may expect from the other.

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In short

  • Family Agreements helps one family agree on household chores. It does not supervise your children and does not decide anything on your behalf.
  • Points inside the app are a record of a family agreement. They are not money, cannot be cashed out, and have no value outside your family.
  • The rewards themselves are given out by adults in real life. The app only records that both sides kept the agreement.
  • Family Pro is bought and canceled through Google Play or the App Store, under the rules of the store it was bought in.

This summary is here for readability. The sections below are the binding text.

By installing or using the Family Agreements mobile application (the "App") you agree to these Terms of Service (the "Terms"). If you do not agree with them, please do not use the App.

The App is developed and operated by SIA "Valmsoft", a company registered in Latvia under number 40203790753 (the "Developer"). It can be reached at contacts@family-agreements.app; the company details are in the Contact section.

Installing the App and buying anything in it are also subject to the rules of the store you installed it from — Google Play or the App Store. If you installed the App from the App Store, Apple's standard license agreement for apps applies to it as well: the Licensed Application End User License Agreement.

These Terms should be read together with the Privacy Policy, which explains what information the App collects and how it is handled.

Family Agreements is a tool that helps the members of one family agree on everyday home routines and keep a shared record of them: tasks, their completion, points and rewards the family defined itself.

The App helps a family reach agreements. It does not replace parental judgment, does not supervise children, does not evaluate them, and does not give educational, psychological, medical or legal advice.

The App is not:

  • a child-monitoring or location-tracking service
  • a payment service, a wallet, or a way to store or transfer anything of monetary value
  • a social network — there is no way to contact, see or be seen by anyone outside your own family
  • a substitute for supervision by a parent or legal guardian

An adult account is created with an email address — with a code sent by email, or by signing in with Google or Apple — by a person who has the legal capacity to enter into this agreement in their country of residence. If your local law sets a minimum age for that, you confirm that you meet it.

You are responsible for keeping access to your account secure, and for everything done through it. If you believe someone else has gained access to your account, contact the Developer.

One adult account creates one family space. Everything created inside a family space is visible only to the members of that family.

Child profiles are created and managed by an adult member of the family. By creating a child profile you confirm that you are the parent or legal guardian of that child, or that you act with the permission of the child's parent or legal guardian.

A child signs in by scanning a QR code shown by an adult. The App does not ask a child for an email address, a phone number or access to contacts, and does not collect external contact details for children.

As the adult, you decide which tasks appear, what they are worth, which rewards exist and what they cost. You remain responsible for whether these agreements are appropriate for your child, and for handing over the rewards you promised.

Points are an internal record of an agreement inside a single family. They are created and spent according to rules set by the adults in that family.

Points:

  • have no monetary value and are not a currency, a security, or a form of credit
  • cannot be bought, sold, exchanged for money, refunded or withdrawn
  • cannot be transferred between families
  • carry no value or meaning outside the family that created them

The App does not issue, hold or deliver rewards. A reward is handed over by an adult in real life; the App only records that a request was made and that the family considered the agreement kept.

The Developer is not a party to the agreements a family makes between its own members, and does not enforce them.

The App is free to use. Family Pro is an optional paid subscription that raises certain limits and unlocks additional capabilities, as described on the Family Pro page.

Family Pro is sold through Google Play and the App Store. Payment, renewal, price changes, cancellation and refunds are handled by the store the subscription was bought in — Google or Apple — under its own rules; the App neither processes payments nor stores payment details.

A subscription — monthly or yearly — renews automatically until canceled; access continues until the end of the period you already paid for. On Google Play you can cancel it at any time in Google Play → Subscriptions.

On the App Store, payment is charged to your Apple Account. The subscription renews unless you cancel it at least 24 hours before the end of the current period; you can cancel it at any time in your Apple Account settings. The family admin can recover a subscription bought earlier with the same Apple Account using "Restore purchases" in the App's settings.

A Family Pro subscription applies to the family space it was activated in, and takes effect for every member of that family — whichever store it was bought in. The subscription is not shared through Apple Family Sharing.

If a subscription ends, the family space and its data remain, unless the family goes unused for a long time: such a family is deleted under "Data Retention" in the Privacy Policy. Capabilities that require Pro stop being available, and content created under Pro may become read-only where a free-tier limit would otherwise be exceeded.

When using the App, you agree not to:

  • use it to harass, humiliate, coerce or punish a child, or in any way that harms a member of your family
  • create profiles for people who have not agreed to take part, or impersonate someone else
  • attempt to access another family's data, or to bypass the roles and permissions built into the App
  • interfere with the service, its servers or its network — including automated access, scraping, or load that degrades the service for others
  • reverse engineer, decompile or modify the App, except where such a restriction is prohibited by applicable law
  • use the App for anything unlawful in your jurisdiction

8Content you create

Task titles, reward names, profile names and other text you enter remain yours. The Developer does not claim ownership of them and does not use them for advertising.

You grant the Developer only the permission technically necessary to run the service: to store this content, to show it to the members of your family, and to back it up.

You are responsible for what you enter — including making sure it is appropriate for the children who will read it.

The App is offered as it is. Features may be added, changed or removed, and the service may be unavailable during maintenance, incidents or circumstances outside the Developer's control.

The Developer aims to give advance notice of changes that meaningfully reduce what the App can do, but cannot guarantee uninterrupted or error-free operation.

The App requires an internet connection. You are responsible for internet access and any costs of it.

You may stop using the App at any time and delete your account, as described below.

The Developer may suspend or terminate access to an account that breaches these Terms, that endangers the service or its users, or where required by law. Where circumstances allow, notice will be given first.

On iPhone the account is deleted in the App itself, with the "Delete account" item in the settings, confirmed the same way you sign in. A child deletes their own profile in the same place, with "Delete my profile", confirmed by a QR code shown by an adult.

There is no deletion inside the App on Android: there, as from any other device, you may request deletion of your account and the associated family data by writing to support@family-agreements.app from the address the account is registered to. An account with a hidden Apple address is deleted in the App on iPhone. After verification the data will be removed from the system.

Deleting the account does not cancel the subscription, whether it was bought on Google Play or on the App Store. Cancel it separately, in the store where it was bought: Google Play → Subscriptions, or your Apple Account settings.

What is deleted along with the account, and how long data is kept, is described in the Privacy Policy.

Accounts and families that no one has used for a long time are deleted automatically; the periods are set out under "Data Retention" in the Privacy Policy.

The App, its name, logo, design, texts and source code belong to the Developer and are protected by copyright and other applicable law.

You are granted a personal, non-exclusive, non-transferable and revocable license to use the App for your own family's purposes. No other rights are granted.

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and uninterrupted or error-free operation.

The Developer does not warrant that using the App will change a child's behavior, improve family routines, or produce any particular outcome.

Nothing in these Terms excludes rights you have under mandatory consumer protection law in your country.

To the fullest extent permitted by applicable law, the Developer is not liable for indirect, incidental or consequential damages, for lost data, or for decisions made inside a family on the basis of information shown in the App.

Where liability cannot be excluded, it is limited to the amount you paid for the App in the twelve months preceding the event giving rise to the claim.

These limits do not apply to liability for intentional misconduct or gross negligence, or to any liability that cannot be limited by law.

These Terms may be updated as the App develops. The current version is always published at family-agreements.app/terms, with the date of the last update at the top of the page.

If a change materially affects your rights, reasonable notice will be given — in the App, or by email to the address on the account. Continuing to use the App after a change takes effect means you accept the updated Terms.

These Terms are governed by the law of the Republic of Latvia. Any dispute will first be addressed directly between you and the Developer in good faith; if that fails, it is decided by the courts of the Republic of Latvia.

This does not deprive you of the protection of mandatory rules of the law of the country where you live. If you are a consumer and the law so provides, you may also bring a claim in the courts of the country where you live, and the Developer may bring a claim against you only there.

Questions about these Terms: